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Billing, Cancelation & Pausing

Is there a trial period, and what is it for?

What if I’m not satisfied with the talent during the trial?

Can I get a refund if I'm not satisfied?

How does the billing cycle work?

How does the payment work?

Can I get a quote for a project?

Do you provide fixed-price outsourcing services?

What happens if I miss a payment?

Partnership

Talent Management

Docs

About

Getting started

Style of Work

Billing, Cancelation & Pausing

Is there a trial period, and what is it for?

What if I’m not satisfied with the talent during the trial?

Can I get a refund if I'm not satisfied?

How does the billing cycle work?

How does the payment work?

Can I get a quote for a project?

Do you provide fixed-price outsourcing services?

What happens if I miss a payment?

Partnership

Talent Management

Billing, Cancelation & Pausing

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Can I get a refund if I'm not satisfied?

To ensure your satisfaction, we offer a 5-day trial period. After this period, payments are non-refundable. We don’t provide refunds or credits for any work periods, ensuring transparency and fairness for all our customers.

Need help?

Contact our team and we'll get back to you within 2 hours during CET daytime.

Get help

Need help?

Contact our team and we'll get back to you within 2 hours during CET daytime.

Get help

Need help?

Contact our team and we'll get back to you within 2 hours during CET daytime.

Get help